Paula joined the Broome Associates team in April 2004. She began her insurance career in 1976 and earned the Certified Insurance Counselor (CIC) designation in 1989, which is one of the most highly-recognized professional education designations. Paula handles everything from certificates to billing and claims questions and marketing accounts to the presentation of final proposals. Paula volunteers with the Humane Society and donates blood to give back to the community. In her free time, Paula enjoys reading motivational and spiritual books, working in the yard, and running.